Joint Commission Resources (JCR) Conference

October 2 & 3, 2025
8:00 am – 4:30 pm HST
Registration opens at 7:30 am HST
Ala Moana Hotel | 410 Atkinson Drive, Honolulu, HI 96814 | Hibiscus Ballroom |

OVERVIEW | TARGET AUDIENCE | AGENDA | SPEAKERS | CONTINUING EDUCATION | LOCATION | REGISTRATION FEES | REGISTRATION

Event Sponsor: CareResource Hawaii

Silver Sponsor: Health Services Advisory Group

Background

• Active licensed RN with 40+ years of experience; (licensed in FL & GA).

• Clinical Expertise: emergency, trauma, cardiology, open-heart.

  Worked in, trauma center, tertiary care centers, community hospitals, ambulatory care sites, patient experience provider, and opened free-standing new pediatric hospital.

• Nursing, Quality & Patient Safety Executive Leadership positions last 13 years.

• Nurse manager/opened cardiac observation unit; with pre-cath, post-cath and observation patient population. Licensed Risk Manager since 1997, director roles in quality & patient safety for 15 years, executive role as patient experience clinical consultant for HCAPHS scores.

• Trained in Change Management tactics.

• Experience in development, implementation and reconsideration of Performance Improvement and regulatory processes and measures.

• Actively performs, JCR mock surveys, CMS Mock Surveys, Education sessions, Construction Surveys and Disease-Specific Certification Mock Reviews.

• Experienced in personally implementing both DNV and TJC Comprehensive Stroke Programs with sustained improvements in both programs.

• Comprehensive Stroke Mock Review experience since 2023 and completed CSC reviews for 2 facilities with new 2025 standards this year.

Professional Experience

• RN Consultant for Joint Commission Resources for Joint Commission, CMS, Construction and Cardiac Certification Mock Surveys

• Corporate Director Patient Safety, Orlando Health, Orlando, FL, USA

• Corporate Director/Quality and Regulatory Performance, Advent Health, corporate office, Altamonte Springs, FL, USA

• Executive Clinical Consultant, Avatar (now Press Ganey), Lake Mary, FL, USA

• Director of Quality, Risk Management & Patient Safety, Kaiser Permanente, GA Region, Buckhead, GA, USA

• Director of Risk Management, Nemours Children’s Hospital, Orlando, FL, USA

• VP of Quality & Patient Safety, Northside Hospital (HCA) , St Petersburg, FL, USA

Professional Affiliations and Certifications

• American Society for Healthcare Risk Management (ASHRM), member and on Patient Safety Committee

• Fellow, American Society of Risk Management (FASHRM)

• Certified Professional in Patient Safety (CPPS)

• Certified Professional in Healthcare Quality (CPHQ)

• Nurse Executive-Board Certified (NE-BC)

• Certified Professional in HealthCare Risk Management (CPHRM)

• Certified in PROSCI Change Management

• Master Trainer for TeamSTEPPS

• DEI Certification, University of South Florida

• Faculty for American Society for Healthcare Risk Management (ASHRM)

• Nursing Faculty @ University of Central Florida

• Former President (2020-21) & Board Member (2014-current) Florida Society of Healthcare Risk Management & Patient Safety (FSHRMPS)

• Member of Florida Nurses Association

• National Association for Healthcare Quality (NAHQ) Member

Education

• Associate of Science Nursing, Broward Community College, Ft. Lauderdale, FL, USA

• Bachelor of Nursing, Florida Southern University, Lakeland, FL, USA

• Master of Nursing, University of Phoenix, Orlando, FL, USA

• Doctorate in Nursing Practice, University of Central Florida, Orlando, FL, USA

Background

• 25+ years’ experience in hospital environment of care, emergency management, life safety, risk management and patient safety.

• Successful in using data to drive improvement in the environment of care, patient and staff safety programs.

• Presented best practices at CMS, NAHQ, and ASHE conferences.

• Diverse hospital experience including acute care, ambulatory care, academic medical centers and physician practices, Veterans’ Administration, state behavioral health and forensic hospital experience.

• Published author.

Professional Experience

• Acting Associate Director, Environment of Care, Eleanor Slater Hospital, Cranston, RI, USA

• Director, Risk Management and Safety, Kent Hospital, Warwick, RI, USA

• Patient Safety Event Reporting Manager, Rhode Island Hospital, Providence, RI, USA

• Senior Program Administrator, Healthcentric Advisors, Quality Improvement Network – Quality Improvement Organization (QIN-QIO), Providence, RI, USA

Professional Affiliations or Certifications

• Associate in Risk Management (ARM) certification, Chartered Property Casualty Underwriters Institute

• Certified Healthcare Safety Professional (CHSP), International Board for Certification of Safety Managers

Education

• Bachelors of Science (BS) in Business Administration, Capella University, Minneapolis, MN, USA

Background

• Registered nurse for over 35 years.

• Leadership, education, and performance improvement experience.

• Professional nursing experience in orthopedics, emergency care, cardiac catheterization, and infection prevention and control.

Professional Experience

• Director of Infection Prevention and Control

• TB Control Coordinator, Infectious Disease Program

Professional Affiliations or Certifications

• Certified Joint Commission Professional (CJCP®)

• Association of Professionals in Infection Control

• Certified in Infection Prevention and Control (CIC)

• Georgia Infection Prevention Network

• RPI® Yellow Belt Certified, The Joint Commission

• VHA GA Leadership Council, Chairperson (2012)

Education

• Master of Science in Nursing, Grand Canyon University, Phoenix, AZ, USA

• Bachelor of Science in Nursing, Excelsior College, Albany, NY, USA

• Nursing Diploma, Georgia Baptist School of Nursing, Atlanta, GA, USA