Scaling and Sustaining Safety: Implementing Highly Reliable, System-Wide Communication with I-PASS

On-Demand Webinar Available

Live webinar conducted on July 31, 2025

Christopher P. Landrigan, MD, MPH is the Chief of General Pediatrics at Boston Children’s Hospital, Director of the Sleep and Patient Safety Program at Brigham and Women’s Hospital, and the William Berenberg Professor of Pediatrics and Professor of Medicine at Harvard Medical School. He was a founding member of the Harvard Work Hours, Health, and Safety Group, the founding chair of the Pediatric Research in Inpatient Settings (PRIS) Network, a founder and Principal Investigator of the I-PASS Study Group, and a founder of the I-PASS Patient Safety Institute.

Dr. Landrigan has led a series of groundbreaking studies on the epidemiology of medical errors, and interventions designed to reduce their incidence. His most important work has been focused on developing reliable patient safety measurement tools, and developing and implementing interventions to improve the safety of hospital care. His work on the relationship between resident work hours, sleep, and patient safety contributed to national changes in resident work hour standards. He led the development of I-PASS, a multi-faceted handoff and communication improvement program that AHRQ has described as the gold standard for safe handoffs of care. I-PASS has been adopted by pediatric and adult hospitals and health systems across the country. Most recently, with PCORI's support, and together with patient and family, nurse, and physician co-investigators from around the country, Dr. Landrigan led the integration of I-PASS into hospital family centered rounds, resulting in major improvements in communication, patient and family experience, and patient safety.

Dr. Landrigan has authored over 200 publications in the medical literature, and has received numerous awards for his research, teaching, leadership, and innovation. The I-PASS Study Group was the recipient in 2016 of the most prestigious patient safety award in the country, the John M. Eisenberg Award for National Achievement in Patient Safety, from the Joint Commission and the National Quality Forum.

Theresa Murray is an experienced healthcare leader with a career spanning direct patient care, nursing education, quality and safety, and process improvement. She currently serves as the Vice President of Clinical Strategy and Transformation at the I-PASS Patient Safety Institute and continues to practice as a per diem Quality and Safety Specialist Senior RN within the Value Institute at Dartmouth Health.

Theresa holds credentials as a Certified Professional in Patient Safety and a Lean Six Sigma Black Belt, reflecting her deep expertise in root cause analysis, common cause analysis, systems improvement and driving organizational change. She is recognized for her leadership in implementing the I-PASS standardized handoff method with providers, advanced practice providers, nurses, and respiratory therapists—spanning inpatient, procedural, and perioperative settings at Dartmouth Hitchcock Medical Center.