2020 JCR Education Program - Virtual Conference

Dr. Laurel McCourt is currently an honorary member of the Medina General Hospital Medical Staff in Medina, Ohio following her tenure as an active staff member from 1991-2010. During the time Dr. McCourt served as physician quality liaison at Medina General Hospital, she was instrumental in the development of the OPPE process. This process was implemented and was also submitted and accepted for the Joint Commission’s Leading Practice Library.

Her initial career in medicine began in a staff model HMO where she held the position of staff physician until 1991 with active staff privileges at Fairview General Hospital in Fairview, Ohio and Lakewood Hospital in Lakewood, Ohio. From 1991-2008, she served as the Medical Director of Brunswick Medical Care Center, a satellite facility of Medina General Hospital. From 2008-2009, she held the position of Physician Quality Liaison at Medina General Hospital.

In 2004, Dr. McCourt began her career with The Joint Commission as a hospital surveyor. For the first five years, she continued to practice medicine as well. Since that time, she was further trained in the Comprehensive Manual for Office Based Surgery and in the Primary Medical Home Accreditation Process. In addition, Dr. McCourt has served in the Special Survey Unit to investigate complaints for The Joint Commission. She has served as a team leader for both deemed and non-deemed hospital systems and has surveyed, and now consulted, at a broad range of organizations from rural community hospitals to large academic medical centers.

In her career at The Joint Commission, Dr. McCourt has been active in the speaker’s bureau. She has given numerous presentations to a variety of audiences including several national meetings. Her presentations include the hospital and ambulatory accreditation standards and the survey process.

In September of 2014, Dr. McCourt transitioned to Joint Commission Resources to begin a career as a consultant and ceased being a surveyor. In her new role, she continues to educate healthcare organizations on the Joint Commission standards implementation and compliance.

Background

• Over 35 years of progressive leadership experience as a Board-Certified Family Physician (1984-2019)

• Former Joint Commission Surveyor

Professional Experience

• Physician Quality Liaison, Medina General Hospital, Cleveland, OH, USA

• Medical Director, Brunswick Medical Care Center, Brunswick, OH, USA

Professional Affiliations or Certifications

• Certified Joint Commission Professional (CJCP®)

• RPI® Certified Yellow Belt, The Joint Commission

Mr. Edward M. Browne has over 35 years as a healthcare engineer and manager. He has managed facility, safety, security, support service, and clinical departments in a wide variety of healthcare settings – from community hospitals to regional healthcare systems to tertiary teaching institutions including long term and chronic disease. Mr. Browne’s specialties also include environment of care, life safety, construction, emergency preparedness, hazardous materials management, security, food services, environmental services, and real estate.

Mr. Browne has worked nationwide as an environment of care consultant in diverse situations including mental health and pediatric facilities. He has implemented best practices, bringing his expertise to help facilities work through specific problems and has published numerous articles in several national publications on topics specific to our industry.

Background

• Senior Vice President Clinical and Support Services, Vice President Support Services, Executive Director Facilities and Support Services

• Expertise in hospital, ambulatory and outpatient life safety, environment of care and construction

Professional Experience

• Senior Vice President Clinical and Support Services Quincy Medical Center, Quincy, MA, USA

• Vice President Support Services, Cambridge Health Alliance, Cambridge, MA, USA

Professional Affiliations or Certifications

• American Society of Healthcare Engineers, Director

• Baldrige National Quality Award, Former Examiner

• Certified Emergency Power Systems Specialist - Healthcare (CEPSS-HC)

• Certified Healthcare Constructor (CHC)

• Certified Healthcare Facility Manager (CHFM)

• Certified Healthcare Protection Administrator (CHPA)

Ms. Karen Martin’s consulting expertise includes reviewing IC standards to assure compliance, identifying gaps within programs, development of action planning to alleviate gaps, and developing custom education programs to meet the needs of the organization standards and survey process. Ms. Martin has conducted consultations in Asia Pacific.

Background

• Manager, Director of Infection Prevention and Environmental Services

• Expertise in adult and pediatric hospital setting, ambulatory care, and long-term care related to infection prevention

• Registered Nurse

Professional Experience

• Director of Infection Prevention and Environmental Services, Advocate Health Care, Oak Lawn, IL

• Manager of Infection Prevention, Little Company of Mary Hospital, Evergreen Park, IL

Professional Affiliations or Certifications

• APIC faculty, member

• Certification in Infection Prevention (CIC)

• National APIC Practice Standards

• Past chairman of APIC Education, Chicago

• RPI® Certified Yellow Belt, The Joint Commission